If a family needs to miss a lesson, notify the instructor at least 24 hours ahead to be eligible for a make-up lesson (subject to instructor availability).
Each student is eligible for one make-up credit per month when the cancellation meets the notice requirement.
Make-up lessons must be used within 30 days of the missed lesson.
We do not issue refunds for lessons canceled by the student — credits are provided through scheduled make-ups only.
Cancellation For Inclement Weather/ Instructor Cancellation
If your instructor must cancel a lesson, you will receive a makeup within 30 days.
For weather or unexpected conditions, confirm with your instructor through our online portal whether the lesson will proceed or be rescheduled.