Read the Privacy Policy
Grace Haven Music School
Privacy Policy
Effective Date: Jan 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Grace Haven Music School ("we," "us," or "our") does not share, sell, rent, or disclose customer opt-in information, including phone numbers and consent records, to third parties for marketing or promotional purposes. All text messaging originator opt-in data and consent records are kept strictly confidential and are only used for communication related to the services requested from Grace Haven Music School.
1. Information We Collect
We collect the following types of information:
Personal Information
Name, email address, phone number, physical address
Payment information when you enroll in lessons
Opt-in records and timestamps for SMS and email communication
Non-Personal Information
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication
Lesson inquiries and scheduling requests
Appointment details and lesson schedules
Service history and feedback
2. How We Use Your Information
We use collected data for:
Scheduling and providing music lessons
Processing tuition and payments
Communicating about lesson schedules, reminders, and updates
Responding to inquiries and customer support requests
Sending important school updates and recital information
Maintaining records of communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including:
Trial lesson scheduling
Lesson reminders
Teacher arrival notifications
Billing reminders
Recital and event reminders
Customer support responses
Message frequency varies. Message and data rates may apply.
Opt-In & Consent
You will only receive messages if you have explicitly opted in via our website forms, trial lesson forms, or direct request for information.
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA).
Opt-Out Instructions
Reply STOP to cancel SMS messages at any time.
Reply HELP for assistance.
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as scheduling software, payment processors, and SMS service providers) is permitted solely for the purpose of delivering services.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Payment processors
Scheduling software
SMS providers for message delivery
Legal authorities if required by law
5. Data Security
We implement reasonable security measures to protect your personal information, including secure systems, encrypted payment processing, and restricted access to personal data.
6. Cookies & Tracking Technologies
We use cookies to improve website functionality and user experience.
7. Your Rights & Choices
You may:
Opt out of SMS messages at any time by replying STOP
Unsubscribe from emails
Request access to or deletion of your data
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website.
10. Contact Us
Grace Haven Music School
Phone: 615-767-7131
Email: info@gracehavenmusicschool.com
Website: https://www.gracehavenmusicschool.com
By using our website and services, you consent to this Privacy Policy.
Privacy Policy
Effective Date: Jan 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Grace Haven Music School ("we," "us," or "our") does not share, sell, rent, or disclose customer opt-in information, including phone numbers and consent records, to third parties for marketing or promotional purposes. All text messaging originator opt-in data and consent records are kept strictly confidential and are only used for communication related to the services requested from Grace Haven Music School.
1. Information We Collect
We collect the following types of information:
Personal Information
Name, email address, phone number, physical address
Payment information when you enroll in lessons
Opt-in records and timestamps for SMS and email communication
Non-Personal Information
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication
Lesson inquiries and scheduling requests
Appointment details and lesson schedules
Service history and feedback
2. How We Use Your Information
We use collected data for:
Scheduling and providing music lessons
Processing tuition and payments
Communicating about lesson schedules, reminders, and updates
Responding to inquiries and customer support requests
Sending important school updates and recital information
Maintaining records of communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including:
Trial lesson scheduling
Lesson reminders
Teacher arrival notifications
Billing reminders
Recital and event reminders
Customer support responses
Message frequency varies. Message and data rates may apply.
Opt-In & Consent
You will only receive messages if you have explicitly opted in via our website forms, trial lesson forms, or direct request for information.
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA).
Opt-Out Instructions
Reply STOP to cancel SMS messages at any time.
Reply HELP for assistance.
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as scheduling software, payment processors, and SMS service providers) is permitted solely for the purpose of delivering services.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Payment processors
Scheduling software
SMS providers for message delivery
Legal authorities if required by law
5. Data Security
We implement reasonable security measures to protect your personal information, including secure systems, encrypted payment processing, and restricted access to personal data.
6. Cookies & Tracking Technologies
We use cookies to improve website functionality and user experience.
7. Your Rights & Choices
You may:
Opt out of SMS messages at any time by replying STOP
Unsubscribe from emails
Request access to or deletion of your data
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website.
10. Contact Us
Grace Haven Music School
Phone: 615-767-7131
Email: info@gracehavenmusicschool.com
Website: https://www.gracehavenmusicschool.com
By using our website and services, you consent to this Privacy Policy.
