Terms & Conditions

1. Acceptance of Terms

By accessing or using the Grace Haven Music School website, forms, and services, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

2. SMS Messaging Terms & Conditions

Grace Haven Music School sends SMS messages to parents and adult students who have requested information, scheduled a trial lesson, or enrolled in music lessons through our website or forms with explicit opt-in consent.

Types of messages you may receive

• Trial lesson scheduling and confirmations
• Lesson reminders
• Teacher arrival notifications
• Billing reminders
• Recital and event reminders
• Customer support responses and lesson updates

Consent & cancellation

• You will only receive messages if you have explicitly opted in. We maintain timestamped records of opt-in and comply with the Telephone Consumer Protection Act (TCPA).
• Reply STOP at any time to unsubscribe; you will receive a confirmation message. Reply HELP for assistance.

Frequency, rates & carriers

• Message frequency varies. Message and data rates may apply for messages sent to you from us.
• Carriers are not liable for delayed or undelivered messages.
• Supported by major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and regional providers.

Age requirement

You must be at least 18 years of age, or have parental consent, to opt in to our messaging program.

3. Website Ownership & Intellectual Property

This website (www.gracehavenmusicschool.com) is owned and operated by Grace Haven Music School. All content — including text, graphics, logos, images, and layout — is the property of Grace Haven Music School and may not be copied, reproduced, or distributed without our written permission.

4. User Submissions

Photos, videos, testimonials, and other materials you share with us may be used for marketing and promotional purposes. If you do not wish for your or your child's likeness to be used, please let us know in writing.

5. Lessons, Enrollment & Payments

By enrolling, you agree to pay the posted tuition for your selected lesson plan. Trial lessons are offered at the posted trial rate and are backed by our money-back guarantee — if the trial isn't the right fit, we will refund it. Lesson scheduling, make-up credits, and billing are handled according to our current policies, which we will share with you at enrollment.

6. No Guarantees

We are committed to quality instruction, but we make no guarantees regarding specific musical progress or outcomes. Results vary based on practice, engagement, and individual factors.

7. Limitation of Liability

To the fullest extent permitted by law, Grace Haven Music School shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, except as required by law.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of Tennessee, without regard to its conflict-of-law provisions.

9. Changes to These Terms

We may update these Terms & Conditions periodically. The latest version will always be available on our website.

10. Contact Us

Grace Haven Music School
Phone: 615-767-7131
Email: info@gracehavenmusicschool.com
Website: https://www.gracehavenmusicschool.com